Dining in the College

Introduction

The heart of St Margaret’s College is the Norris Dining Hall. In 2013, the Dining Hall was named after a former College Master, Dr Peter Norris, in honour of his 25 years of service.

Dining at the College is so much more than just eating. The Dining Hall provides a wonderful opportunity for Members to chat, socialise, get to know each other, make friends, meet College guests and of course enjoy good food. We discourage the use of cell phones in the Norris Dining Hall, particularly at evening meals.

The College is served by a professionally equipped kitchen, which is staffed with trained chefs who provide the delivery of three meals a day.

The dining system underpins our approach to catering as a whole. As we are providing meals in what is very much an extended family-like environment, our goal is to provide menus that are nutritious, varied and enjoyable, using locally and ethically produced food, and mindful of the feedback we get from you.

At a residential college catering for three meals a day, seven days a week, it is easy for meals to become repetitive, however we ensure that Members are offered the opportunity to try something new on a regular basis. Each week a new dish is tried and tested, with inspiration and recipes being obtained from many sources.

We listen carefully to the feedback we get from the Food Committee. If a meal is not well received it will not be repeated. Feedback is essential in planning menus, and all the chefs take pride in the meals they produce. Meal suggestions from Members often make their way onto the menu.

The College is conscious about where food comes from in terms of supporting local suppliers and attempting to reduce the College’s overall carbon footprint. For these reasons, the College is committed to purchasing its food from New Zealand producers wherever possible. All tea and coffee is Fair Trade.

Standards

The College is committed to providing the best possible meals for its Members. The College employs qualified chefs and has its menus and operating procedures regularly reviewed by nutritionists and Members. We hope that the variety of our menus will enable all Members of the College to be happy and well-fed.

All Food Services Staff have the appropriate Food Handling and Hygiene Certificates. The College is an “A” rated kitchen and is HACCP accredited.

Cooking

The College kitchen has three combi-ovens that can cook by convection heat, steam, or a combination of both. Cooking by steam is our preference and where this is not possible, polyunsaturated oil is used in preference to fat or dripping. Because food can be cooked quickly in the different ovens, most food is served within ten minutes of cooking.

Food Committee

This Committee comprises the Food Rep on the Student Executive and a number of Members selected to ensure that different food preferences are represented. Members are encouraged to post constructive feedback in the suggestion box that can be found on the main notice board for the Committee to discuss at its regular meetings (four times per year). The Committee provides feedback from its meetings to the senior staff who in turn raise matters with the Head Chef for further consideration.

The Meals

Listed below is an outline of what normally happens at meals. We may have to change this based on the time of year, the number of Members in the College, and the availability of goods.

Breakfast

This consists of a variety of cereals (usually around 7) and at least four different types of bread that Members can toast. There is normally yoghurt and preserved fruit. Each day there is a selection of hot items that may include: sausages, bacon, spaghetti, baked beans, eggs, hash browns, mushrooms, pancakes or croissants. Additionally, there is also porridge in winter.

Lunch

There is normally a choice of hot food items at lunch, plus home-baked muffins, scones or cookies, and an impressive salad bar. Soup is often served through the colder months of winter. A variety of breads, spreads, and fillings are available for toasting and for making toasted sandwiches.

Cut Lunch

Members who are unable to attend lunch on weekdays are able to make a packed during breakfast hours, with bread, fillings, juice, yoghurt, baking, and fruit available. It is expected that Members who make a cut lunch do not come to lunch at the College that day.

Dinner

This is a cooked meal with two main meat options (one of which is low fat), at least three vegetables, and dessert. Sometimes there is also a salad bar at dinner. While the Head Chef tries to estimate demand there is no guarantee that both meat options will be available for the whole meal service. There is also a vegetarian option for those who have signed up as vegetarian.

All Meals

The College provides a fruit basket, coffee machine (cappuccino, latte, hot chocolate, etc.), fruit juice, chilled filtered water, and a variety of teas.

Members may take a piece of fruit from the Norris Dining Hall each meal. No other food should be taken out of the Norris Dining Hall or Atrium without permission.

There are vending machines in the courtyard for all-round use and the Exec operates a canteen in the Valentine Common Room two evenings each week.

Late Meals for Dinners

On an exceptional basis, the College provides late meals Monday to Friday for Members with genuine commitments over the normal dinner time, for example a late lecture or lab, or a formal sporting or cultural commitment. If in doubt, please ask.

To request a late meal, please complete a late meal request form in Raftr between 6:00 am and 3:00 pm on the day the meal is required.

Meals may be collected from the refrigerator in RA kitchen after 6:00 pm. Remember to sign the sheet to confirm collection. Requests from Members' who repeatedly do not collect their meals may be rejected.

There is no provision for late dinner meals on Saturday and Sunday, but Members with sporting or cultural commitments on these two days may use cut lunches for their dinner meals.

Meal Times

Meal times will vary during holidays and for special occasions but unless a change is posted on the notice board, the following times are the official meal times.

Special Options

Dietary Requirements

Anyone with allergies to specific food or other dietary requirements (e.g. gluten-free, halal, vegan, vegetarian, etc.) must indicate such on their application and accommodation agreement before arriving at the College. Should dietary requirements change while at the College, Members are asked to discuss this with the Head Chef as soon as possible, after which staff will update the College's records.

Please note that while the College is able to accommodate most diets, it cannot cater for some specialised diets (e.g. Kosher). All meat has Halal certification.

Food Allergy Disclaimer

The College makes every attempt to identify ingredients that may cause allergic reactions in those with food allergies. Although there are strict cross-contamination policies in place, there is always a risk of contamination as we use products such as milk, gluten, seafood, peanuts, other nuts, sesame seeds and capsicum. We cannot guarantee a total absence of these products in any of our food. Members with food allergies must be aware of this risk. The College cannot assume any liability for adverse reactions from the food consumed, or items one may come in contact with whilst eating any of our meals.

Dress in the Norris Dining Hall

Daily Meals

At breakfast or Sunday brunch, dress can be informal (a dressing gown over sleeping attire is acceptable). At all other meals, a good standard of dress is expected. Shoes must always be worn in the Dining Hall. Hats or beanies are not permitted in the Dining Hall unless there is a medical, cultural, or religious reason (please discuss this with the Head of College at the beginning of the year). Similarly, hoods should not be worn up.

Sunday Formal Dinner

Sunday Formal Dinners are usually held monthly at the College and special guests often attend. Members attending need to be seated in the Norris Dining Hall between 5.30 pm and 5:55 pm, after which the doors will be closed.

Members are expected to dress well; the kitchen staff put a lot of effort into the preparation of the meal, and we ask that you match this effort with your own presentation. Overall appearance is important, and the following are minimum guidelines:

Women

Skirt, suit, or acceptable dress trousers and formal top (no t-shirts). Acceptable dress trousers do not include jeans-style trousers. No sweatshirts or jerseys. No denim. Shoes must be worn, but not sneakers, tennis shoes or the like. Formal ethnic dress may be worn.

Men

Either a suit or dress trousers, a tie, and a buttoned-up shirt. No sweatshirts, polo shirts, jerseys, or jeans. Shoes must be worn, but not sneakers, tennis shoes or the like. Formal ethnic dress may be worn.

College Leaders will also provide Members with guidance regarding appropriate attire for Formal Dinners. Please do not be offended if you are asked to change.

Special Meals

Sunday Formal Dinner

Tables in the Dining Hall are laid with table clothes, cutlery, and crockery, and decorated with flowers. The Food Service Staff provide a wonderful two-course meal, plus a full cheeseboard and fruit basket after karakia. The Arts Rep on the Exec arranges for some Members to share their musical talents during the dinner.

The Head of College also invites special guests from the University and the community to attend formal dinner. At a special pre-dinner gathering, College Leaders and some Members from each floor are invited to meet the guests in the Atrium. This provides Members with an opportunity to develop their interpersonal, social, and networking skills.

After dinner, all Members are welcome to join the Head of College and guests in the Valentine Common Room for the post-dinner gathering. During this time, guests are invited to talk briefly about their particular jobs and the career pathways they have followed. They also share reflections and wisdom with Members. A question and answer session then follows.

Please note that guests of Members are not to attend the Formal Dinner or pre- and post-dinner gatherings without the permission of the Head of College.

Special Theme Dinners

The Exec hosts a number of theme dinners throught the year, for example, Nostalgia Dinner, Awkward Dinner, and Heros & Villans. These provide a fun opportunity to dress up and socialise with other Members of the College, and are always well attended.

Expert Breakfasts

On fortnightly Wednesdays during semester time (excluding exam time), the College invites experts in various fields to attend an Expert Breakfast in the Atrium. These Breakfasts provide Members with opportunities to expand their knowledge in areas outside their particular field of study. The Expert Breakfast Co-ordinator (a College Leader) places a sign-up sheet on the notice board each week for those Members wishing to attend an Expert Breakfast.

Valedictory Dinner

Towards the end of each year, the College provides a very special à la carte dinner for Members of the College. At this dinner, the College hosts Members of the College Council. Prizes and trophies are presented to Members.

Customs in the Norris Dining Hall

Guests at Meals

Members may have guests at a meals for the prices below. The College invoices Members for guest meals weekly. Prompt payment is required, and any overdue invoices may attract a late payment fee. The current cost of guest meals are:

• Breakfast $20.00 per person
• Lunch $20.00 per person
• Dinner $25.00 per person

To register your guest(s), scan the QR code outside the servery, complete the electronic form, then show the confirmation screen on your phone to the kitchen staff as you pass through the servery.

As a matter of courtesy, if feasible, please introduce your guests to the Head of College, Deputy Heads of College, or College Leader on duty. Members may not bring in guests during orientation week, the nights of College Theme Dinners, Formal Dinners, or Valedictory Celebration. Any exceptions to this must be discussed with and approval received from the Head of College.

Absences from Meals

If you are part of a large group who will be absent from a meal, please inform a College Leader or the kitchen staff as soon as possible in advance. This prevents the wastage of food. Please note that no refunds are provided when Members are absent from meals.

Etiquette

Members are asked to leave their bags outside the Norris Dining Hall. Please do not sit on tables in the Norris Dining Hall and do not place clothing or hats on these tables. Please use the tongs or servers supplied to serve your food. The use of cell phones during meal times is strongly discouraged.

Crockery and Cutlery

The crockery is costly to replace because it has the St Margaret’s crest printed on it. Apart from the meal for the duty College Leader, the crockery and cutlery must not be removed from the Norris Dining Hall or the Atrium. Members of College may not bring their own crockery or cutlery to the Dining Hall.

Announcements & Karakia

During the evening meal, at 5:40 pm, the Head of College, a Deputy Head of College, or College Leader calls for any dinner announcements, following which a thanksgiving karakia is recited. All Members, whatever their religious affiliation or absence thereof, should sit quietly during karakia. Unless it is with the Head of College's permission, no one may leave the Norris Dining Hall until after dinner announcements and karakia. Dinner announcements should be brief, in good taste, and solely regarding College events. Dinner announcements are subsequently posted on Raftr.

Seconds

Second servings are available after all have had a first serving and the Food Services Staff place the “Seconds” sign on the window ledge near the Head of College’s table. This is normally at 1:10 pm for lunch (except on Sunday lunch when seconds are available at any stage) and 6:10 pm for dinner except for Sunday Formal Dinner, when seconds are available after karakia. Members should make it easier for Food Services Staff to do their job and should not ask kitchen staff to break guidelines by giving extra food before seconds are available. Please do not queue for seconds – wait for the sign then make your way to the severy for another serving.

Clean-up

Please take your used crockery to the clean-up area after your meal. Ensure that all utensils, scraps and crockery are placed in the correct receptacles. Do not take your dishes to the clean-up area until after karakia as this puts extra pressure on the Food Services Staff who are trying to serve the meal.

Head Table

The Head Table is reserved for the Head of College, College Staff, College Leaders, and their invited guests (who may be Members). For Formal Dinners, Members who have been invited to attend the pre-dinner gathering sit at the Head Table.